Records & Registration Services

The University Registrar oversees the Office of Records & Registration, which is responsible for maintaining the integrity and privacy of our students' education records. To learn more about your legal rights as a student regarding your education records, click here.

Law School students' education records are maintained by the Law School Registrar. However, Law School students should submit transcript requests through the University Registrar, using the instructions below. (The only exception is Law School JD students attempting to transfer to other law schools, who should request "transfer out packages" from the Law School Registrar's Office.)

The best way to notify GGU when you change your postal or e-mail address is through GGU4YOU. After logging in, click on the "Profile" tab, and then the "Edit address or e-mail" link found under the "Student System Profile" heading. This will bring you to the Address Change page. GGU will update your contact information within two business days.

If you do not have GGU4YOU access, submit your new information via:

To have your name changed in the university's student information system, submit a signed and dated written request to the address or fax number above. The request must include sufficient supporting documentation such as: a certified a copy of a birth certificate, valid (current) passport, a marriage license or divorce decree, a court ordered name change, or copies of both your old and new drivers licenses. If you submit documentation showing only the new name, it must also include your Social Security number.

Golden Gate University has authorized the National Student Clearinghouse to provide transcript ordering via the Web. You can order transcripts using any major credit card. Your card will only be charged after your order has been completed.

• To order an official transcript(s), go to the Clearinghouse secure site.
• The site will walk you through placing your order, including delivery options and fees. You can order as many transcripts as you like in a single session. A processing fee of $2.25 will be charged per recipient.
• Order updates will be emailed to you. You can also track your order online.
• Attention Law School JD students: If you are attempting to transfer to another law school, DO NOT submit your transcript requests online via the Clearinghouse website. Instead contact the Law School Registrar's Office and request a "transfer out package". All other Law School transcript requests should be submitted online via the Clearinghouse website.

Alternatively, you may request transcripts offline by submission of a physical transcript request form. Please note that the offline transcript fee is $10 per copy instead of the $6 per copy fee assessed for online requests.

Download our Transcript Ordering Fast Facts for basic ordering information.

SERVICE	PROCESSING TIME	FEE (non-refundable)
REGULAR	Mailed within ten business days via first-class US mail; If hold for pickup requested, transcript will be available for pickup within ten business days.	Per transcript: $6 online request/$10 offline request
RUSH/EXPRESS MAIL Must be received by 4 pm Pacific time.	Mailed the following business day for next-day delivery (second-day delivery to PO boxes and international addresses).	Per transcript: $6 online request/$10 offline request + $20 delivery fee per US address + $30 delivery fee per international address
RUSH/PICKUP Must be received by 4 pm Pacific time.	Available for pickup within two business days.	Per transcript: $6 online request/$10 offline request + $20 rush processing fee

Your transcript will show:

• The course numbers, titles, and grades of courses completed at GGU.
• Totals of credit awarded in transfer from all post-secondary institutions.
• Totals of credit awarded for tests such as CLEP, DANTES, etc.
• Degrees or certificates earned.
• Term and graduation honors, such as "Dean's List", "cum laude", "with high honors", etc.
• Term grade-point averages (GPA).*
• Academic level (undergraduate, graduate, doctoral or law) GPA.* The GPA begins calculating anew after a degree has been awarded.

*Only GGU courses are included in the grade-point average calculation.

Please note:

• We issue transcripts in their entirety only; we will not process requests asking to exclude a degree program or academic level.
• We do not issue unofficial transcripts.
• We do not refund fees for canceled requests.
• We do not release transcripts for students with outstanding tuition balances or uncompleted financial aid exit interviews. If we find an obligation exists, the Student Accounting Services will contact you. If you do not resolve the matter with them within 30 days, we will return your request, along with any checks or money orders you've submitted.

If you need further assistance, would like to request an offline request form, or have questions regarding your order, you may contact us at records@ggu.edu or 415-442-7285. If you have requested your order online via the National Student Clearinghouse, please include your order number in your communication to us.

Individuals who need their transcript and or diploma notarized, in order to be authenticated by the California Secretary of State to become legal outside of the United States, should contact University Registrar Steven Lind for assistance.

Students may view their grade reports online via GGU4YOU by clicking on "View Grade History" from the "Student" tab menu. In addition, students may request to have official grade reports mailed to them. Requests for official grade reports must come directly from the student, and the grade report will only be mailed to the address we have on record for that student. To make a request, call 415-442-7200 or send a message to records@ggu.edu.

To have your grades mailed to someone other than yourself, please submit a Grade and Tuition Verification Form.

Our office electronically transmits our students' enrollment status information to National Student Clearinghouse every month; we transmit degree information three times per year, after degrees are conferred following each trimester term. We direct lenders, potential employers, and other agencies to contact the clearinghouse for enrollment and degree verifications.

Students
If you have a GGU4YOU account, you may request a "Current Enrollment Verification Certificate" from the clearinghouse that will state your current enrollment status and enrollment period dates. After logging in, click on "Request Enrollment Verification" from the "Student" tab menu.

If you do not have a GGU4YOU account, and/or you also want us to verify any of the following: previous enrollment period statuses, academic program, degree/certificate earned, cumulative GPA, or anticipated degree date, then download and submit an Enrollment, Degree, & GPA Verification. Verifications are free of charge. Please allow up to three business days for processing.

Degree or Enrollment Verifiers
Golden Gate University has authorized National Student Clearinghouse to provide verification of all of our students' degrees and enrollments. You can submit a request to the clearinghouse via:

Your student ID card will show your student ID number, allows you access to the library and computer labs, and can be used for discounts at certain businesses such as museums or theaters. You receive an ID card when you first enroll in courses, along with a sticker identifying the term for which you're registered. Stickers are issued every term, and the card is invalid without a current term sticker. We will not issue you a student ID card unless you present us with a government issued photo ID, such as a drivers license or passport.

You should have your ID card at all times when you are on campus, and be ready to present it to any GGU personnel if asked.

There is no charge for the initial ID card. If you lose it, the replacement fee is $10.

All GGU sites issue IDs, but currently only the San Francisco, San Jose, Monterey Bay,and Walnut Creek sites have the capacity to issue photo-ID's. You can replace your non-photo ID with a photo ID at no charge by visiting any of these sites during business hours.